1.Overview
This Privacy Policy explains how Automate Grow Sell LLC, d/b/a Dunzo (“Dunzo,” “we,” “us”) collects, uses, and protects information in connection with Dunzo Reporting, our private client reporting dashboard, and the related SMS text messaging program described in our Terms of Service. This policy applies to clients who access the Platform and/or receive text messages from us as part of the Dunzo Reporting service.
2.Information We Collect
We collect the following information in connection with the Platform and SMS program:
- Account information: your name, business name, email address, and mobile phone number, provided during onboarding.
- Reporting data: lead, estimate, job, and revenue data synced from your CRM and/or Housecall Pro account, used to populate your dashboard.
- Communication records: the content and timing of text messages sent to and received from you as part of this program.
3.How We Use Your Information
We use the information above to:
- Provide and maintain your access to the reporting dashboard.
- Send SMS notifications related to your leads, reports, and account, as described in our Terms of Service.
- Respond to support requests and troubleshoot your account.
- Improve the accuracy and functionality of the Platform.
4.SMS Consent and Data Sharing
Your mobile phone number and SMS opt-in status are collected solely to deliver the text messages described in our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information with service providers who help us operate the Platform and deliver text messages (for example, our SMS/text messaging provider and CRM integration partners), solely for that purpose and under confidentiality obligations. We do not sell your personal information.
5.QuickBooks Data
If you connect your QuickBooks Online company, the connection is read-only. We never create, change, or delete anything in your QuickBooks.
- What we collect: expense transactions (purchases, bills, and vendor credits), with their dates, amounts, and the vendor and account names on them, plus the identifier Intuit gives your company and the permission token that lets us keep reading. We do not collect your Intuit password.
- Why: to work out what you spend on each lead source and show it, with cost per lead and cost to win a customer, on your own dashboard.
- Who can see it: you, and the Dunzo team members who look after your account. It is never shown to, shared with, or combined with the data of any other client.
- Who it is shared with: only the service providers that host and operate the Platform for us, solely for that purpose and under confidentiality obligations. We do not sell your QuickBooks data, and we do not use it for advertising or to market anything to you or anyone else.
- How it is protected: the permission token is stored encrypted, and the rest is protected by the safeguards described in the Security section.
You can disconnect QuickBooks at any time, from your dashboard settings or from the connected apps in your QuickBooks account. We stop reading your books straight away and the permission token is revoked. Spend figures already reported on your dashboard stay, so your past numbers do not change, until you ask us to remove them.
To have us delete the QuickBooks data we hold about you, contact us at hello@godunzo.com. We delete it promptly and in any case within 30 days of a verified request. Otherwise we keep it for as long as you remain a Dunzo client, or as needed to meet legal or tax requirements.
6.Data Retention
We retain your account and communication information for as long as you remain a Dunzo client, or as needed to comply with legal, tax, or carrier record-keeping requirements.
7.Your Choices and Rights
- Opt out of text messages at any time by replying STOP, as described in our Terms of Service.
- Request access to, correction of, or deletion of your personal information by contacting us at hello@godunzo.com.
- Reply HELP to any text message, or contact us directly, for assistance.
8.Security
We use reasonable administrative and technical safeguards to protect your information, including password-protected access to the reporting dashboard.
9.Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us:
- Automate Grow Sell LLC, d/b/a Dunzo
- PO Box 842, Troutdale, OR 97060
- hello@godunzo.com
- 503-463-8696
- https://godunzo.comhttps://reporting.godunzo.com
10.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform or participation in the SMS program after changes are posted constitutes acceptance of the updated policy.